Customer Experience Engineering
We understand your companies’ strategic objectives and align them with their customer experience, using digital strategy and technology to achieve and exceed business results.
At Focux
We are experts in designing, implementing and executing digital transformation strategies that generate an extraordinary connection between organizations and their target audience.
We are passionate about generating memorable and effective user experiences in our clients’ digital ecosystem.
Our Services
Learn how our solutions can take your organization to the next digital level
Strategy & Digital Planning
We use world-class methodologies to define the foundations of your digital strategy and align them with the company’s objectives to increase your sales, optimize your business cycle and achieve an excellent customer experience.
Development and Implementation of Digital Ecosystems
Strategic conceptualization and development of Web portals, CRM, Marketing Automation, Data Analytics, adoption of AI tools, development and implementation of Omnichannel Bots.
Digital Marketing Strategy and Automation
Inbound marketing, digital advertising, social media management, automatic lead generation and qualification, programming and integration of marketing automation platforms.
Digitalization of the Sales Process
We align your company’s digital commercial strategy and implement platforms like CRMs to enable automated management that optimizes your sales cycle and increases your revenue.
Omnichannel Digital Customer Experience Management
We integrate digital channels for omnichannel communication with your customers and measure their satisfaction at every point of contact.
Digital Transformation
We have a Digital Maturity Model that defines the current state of different areas of your company and we draw a roadmap of strategic initiatives to reach the next level in your Digital Transformation process.
We are HubSpot Platinum Solutions Partner
HubSpot is a world-class AI-powered customer platform that offers all the software, integrations and resources you need to connect your marketing, sales and customer service. HubSpot’s connected platform allows you to grow your business more effectively by focusing on what matters most: your customers.
We are experts in implementing its different modules, automating your business processes and training your team to turn HubSpot into a powerful business generation tool. Learn more about our specialized services:
Want to get an idea of what we can achieve?
Watch the participation of our CEO & Santiago Ospina in 10AM Pro Podcast
They have trusted us
Lo que dicen de nosotros
